Privacy Policy
Your privacy is very important to us. Accordingly, we at Seint have developed this Privacy Policy in order for you to understand how we collect, communicate, disclose, and make use of personal information. Maskcara Industries, Inc., of 84 West 1470 South Ste 1, St George, UT 84770, United States, is the controller (also referred to as "we", "us", or "our" in this Privacy Policy) and is responsible for your personal information. Our UK representative is Data Priva Limited T/A GDPRep.org of 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom.
This website is not intended for children and we do not knowingly collect data relating to children.
What personal information do we collect?
Personal information refers to any information about an individual from which that individual can be identified. We may collect, store and use different kinds of personal information about you as follows:
- Identity information: includes your first name, last name, title and date of birth.
- Contact information: includes delivery address, billing address, email address, telephone number, and social media profile.
- Technical data: includes IP address, login data, browser type and version, and device ID.
- Financial information: includes bank account and payment card details.
- Profile information: includes username and password, purchases/order history, interests, preferences, feedback, and survey responses.
- Marketing and communications information: includes preferences on receiving marketing and communications from Seint and its third parties.
- Usage information: includes information about how you interact with Seint’s website, social media channels, products and services.
- Social media information: includes your username, profile picture, gender and any other information you choose to share when using third party social media sites (such as when you use the “Like” functionality on Instagram).
Where we need to collect personal information by law, or under the terms of our contract with you and you fail to provide that information when requested, it may delay or prevent us from providing the Seint products and services to you, for example fulfilling your orders.
What do we use your personal information for?
| Purpose / Use | Type / Category of personal information | Legal basis |
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| Creating and managing an account on our site |
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| Making a purchase on our site |
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| Sharing your purchase details with the relevant Artist |
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| Analysing your data to form an understanding of which products and offers may be of interest to you, so that we can send you relevant marketing communications |
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| Processing delivery of your order |
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| Fulfilling your subscription to our newsletter |
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| Capturing and processing your response to a survey |
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| Improving our website (based on the information and feedback we receive from you) |
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| Improving our customer service (to enable us to more effectively respond to your customer service requests and support needs) |
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| Personalising your experience |
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| Activity and engagement on our social media platforms. |
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How long do we keep your personal information?
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
How do we protect your personal information?
We have put in place security measures to maintain the safety and confidentiality of the personal information we hold / process about you against any loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
We use a secure server. All supplied sensitive and credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those who are authorised with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit card information) will not be stored on our servers.
Additionally, we have put in place procedures to deal with any suspected personal data breach, and will notify you and any applicable regulator(s) of a breach where we are legally required to do so.
Do we use cookies?
Yes.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
For more information about the cookies we use and how to change your cookie preferences, please see Cookie Policy.
Do we disclose any personal information to outside parties?
We may share your personal information where necessary with the parties set out below for the purposes set out under “What do we use your information for?” above.
- SEINT Affiliate Artists [through whom you may have been introduced to SEINT or with whom you otherwise interact with respect to your purchases from and relationship with SEINT. The Artist whose details you quote when purchasing through the website will see full details of your order history and customer profile through their Artist Portal. This helps them to develop their relationship with you and is also used for purposes of calculating the Artist's commission and other payments.]
- Internal Third Parties: Companies within the Seint group that require access to personal information to support administrative functions, customer service or financial processing.
- External Third Parties: Service Providers-Including, but not limited to, merchant processing providers (e.g., for payment processing), commission processors (e.g., for commission calculations and payouts), and analytics services to connect with social media platforms for conversion tracking and customer experience improvements. Marketing Partners-Selected advertising networks, social media platforms, and email service providers who support our marketing and promotional efforts by delivering relevant advertisements and content. IT Support Providers-Entities that provide system administration, data hosting, security, and other technology services that ensure our platforms operate efficiently and securely.
- Legal and Regulatory Authorities: Relevant governmental, regulatory, or law enforcement agencies when required or permitted by law. This includes disclosures for compliance with legal obligations, fraud prevention, or protection of SEINT’s rights and interests.
- Business Transaction Partners: In cases where we may sell, transfer, or merge parts of our business or assets, potential buyers or partners may access personal information as part of due diligence. If a business change occurs, the new owners may continue to use your personal information under this Privacy Policy.
We require all such third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
Do we transfer your personal information overseas?
We may transfer your personal information to Artists, other group companies or to service providers that carry out certain functions on our behalf, each of whom may be outside the UK or European Economic Area (EEA). This may involve transferring personal information to countries which have laws that do not provide the same level of data protection as the UK/EEA.
Whenever we transfer your personal information out of the UK/EEA, we ensure it is protected in accordance with applicable law, either:
- By ensuring the receiving country has been deemed by the UK/EEA to provide an adequate level of protection for personal information; or
- By putting in place specific standard contractual terms approved for use in the UK/EEA which give the transferred personal information the same protection as it has in the UK/EEA. To obtain a copy of these contractual safeguards, please contact us using the contact details below.
Your data protection rights
Under data protection law, you have a number of rights in relation to your personal information, as set out below.
- Access: You have the right to request a copy of the personal information we hold about you (also known as a "subject access request"), which we will provide to you in electronic form. In order to ensure the security of your data, we may require you to submit proof of your identity before providing the requested information.
- Rectification: You have the right to request that we correct any incomplete or inaccurate personal information that we hold about you.
- Deletion: You have the right to request that we delete personal information that we hold about you (although, note that we are not obligated to do so where we need to retain such information in order to comply with a legal obligation or to establish, exercise, or defend legal claims).
- Restriction: You have the right to restrict our processing of your personal information where you believe that such information is inaccurate, that our processing is unlawful, or that we no longer need to process such information for a particular purpose. However, where we are not able to delete the information due to a legal or other obligation (or because you do not wish for us to delete it), we will instead mark stored personal information with the aim of limiting particular processing for particular purposes in accordance with your request, or otherwise restrict its processing.
- Portability: You have the right to obtain personal information we hold about you, in a structured, electronic format, and to transfer such information to another data controller, where: (i) this is personal information which you have provided to us, and (ii) if we are processing that information on the basis of your consent (such as for direct marketing communications) or to perform a contract with you (such as to fulfil your orders).
- Objection: Where we are relying on our legitimate interest as the legal basis for our processing of your personal information, you have the right to object to such processing on grounds relating to your particular situation. We will comply with your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the information for the establishment, exercise or defence of a legal claim (in which case, we will inform you of this).
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Withdrawing Consent: If you have consented to our processing of your
personal information, you have the
right to withdraw your consent (free of charge) at any time.
- If you would like to withdraw consent, including if you would like to opt out of receiving marketing communications from us, [or if you wish us to stop sharing your personal information with third party marketers,] please contact us at here. If at any time you would like to unsubscribe from receiving future emails, we also include a link to unsubscribe at the bottom of each email, or you can reach out directly here.
- Please note that if you opt out of receiving promotional content from us, we may still contact you in connection with your purchases, relationship, activities, transactions and communications with us (such as sending you order confirmation emails). [Additionally, if you do request that we stop sharing your personal information with third parties for their direct marketing purposes, it is also advised that you opt out from or contact the relevant third party directly.]
If you wish to exercise any of the above rights, please contact us with your request here, and include your name, email, and postal address, as well as your specific request and any other information we may need in order to respond to or otherwise process your request.
Complaints
You also have the right to make a complaint at any time to the UK data protection regulator the Information Commissioner's Office (ICO).
We would, however, be grateful for the opportunity to address your concerns directly, so we encourage you to contact us using the contact details below in the first instance if you have any concerns regarding our use of your personal information.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. As such, we encourage you to read the Privacy Policy of every website you visit when you leave our website.
However, we seek to protect the integrity of our site, and welcome any feedback about these third party sites.
Changes to our Privacy Policy
We keep our Privacy Policy under regular review. If we decide to change our Privacy Policy, we will post those changes on this page and/or update the Privacy Policy modification date below. Historic versions of this Privacy Policy can be obtained by contacting us using the details below.
This policy was last modified on 11/11/2024.
Changes to your personal information
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us, for example, if you change your billing address or email address. You can do this using the contact details below, or by making amendments directly through your online account
Contacting Us
If there are any questions regarding this Privacy Policy or our processing of your personal information, you may contact us here.
Our UK GDPR representative is GDPREP.ORG and can be contacted at 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom. Website: www.gdprep.org Email: info@gdprep.com Telephone: +44 (0) 7810 883333